Oorspronkelijke vacature omschrijving:

Beschrijving

Eager to continue your career as an order management specialist in Eindhoven? As an ordermanagement specialist/ customerservice representative you will be focussing on assisting B2B customers in the order management process.


Your responsibilities include:

• Managing the order process flow in SAP


• Maintaining business relationships with customers


• Monitoring customer order backlog


• Co-ordinating special shipping arrangements with internal and external parties


• Processing customer complaints


• Analyzing forecast demand against actual orders for all scheduling agreements and provide feedback to customers if needed

Functie-eisen

• Excellent communication skills in English


• Working knowledge of German a plus


• Min. Associates degree, preferably related to Business Administration, Communication or Commerce


• Min. 4 years commercial or administrative experience in an international organisation


• Experience in a position related to sales, order management, customer service or after sales is strongly preferred


• Knowledge of SAP is strongly preferred


• Self-starter, pro-active and able to take ownership of your actions


• Excellent problem solving & negotiation skills


• Able to make efficient decisions, meeting customer expectations

Wat wij bieden

• Full time and long term and eventually permanent position


• Salary indication: approximately approximately 2400,- gross/month (negotiable and depending on skills and experience)


• Additional benefits: 8% holiday allowance, 25 holidays/year, pension plan, performance based bonus arrangement, travel compensation and flexible working hours


• Direct contract with our client


• Strong focus on personal development


• Renowned international organisation and a large team of international colleagues